Features of Voice Logger:

Business Communications over calls are as often as possible developing over recent years and expanding step by step. A large portion of business and association necessitates that their request, grumblings, request booking, and discussion can be made over the phone. These discussions are significant, and they likewise require recorded call discussion for future reference. Voice Logger is an incredibly fundamental apparatus to record call discussion for the most part in call communities, BPOs/KPOs and other telecom enterprises. 

Voice logger is an expertly overseen device resolved to provide a predominant phone voice recording framework to the client. We are satisfied to serve our client PC based and non PC based voice loggers that are thoroughly suited to a wide range of contact focus needs. 

Voice Logger helps improve client assistance by evaluating the genuine phone discussion with your client, so you can guarantee how reasonably and rapidly you are looking after issues. 

Inserted voice logger called a non PC based phone voice recording framework. It voice recorder functions as an independent voice logger as it doesn't need PC. The independent voice logger stores recorded to bring in SD card, hard plate and so forth can be utilized with direct phone lines, EPPBX expansion, VOIP FXS/FXO, etc.

Voice logger is a high level, simple to utilize and solid sound Voice Recording System. It empowers associations of any kind or size to Capture, Evaluates, and investigate cooperations to improve efficiency and execution considerably, significantly affecting your main concern like relieving hazard, streamlining measures, expanding consumer loyalty, and improving efficiency and boosting benefit. 

Highlights:- 

• Logger is easy to use for Analog and PRI Trunks, made from 4 Ports, 8 ports, 16 Analog Ports/16 PRI. 

• Real-Time checkinging with Complete Call information   like CLI/DNI, Call Duration, Extension No., Trunk No., Agent ID and so forth 

• Supported Recording modes 

o On Connect 

o On Ring 

o On DTMF 

• Supported Recording File Formats 

o WAV 

o VOX 

o Mp3 

• Online Listening/Barge-in is accessible 

• CLI Based Grouping for the capacity of Calls can be arranged 

• User benevolent Call Monitoring Tool with Color Management. 

• Voice Files can be looked based on Date and Time, Call length, CLI, DNI, Agent ID and Call Duration. 

• Multi-User login office with various degree of access rights. 

• Remarks can be entered for any recorded document. 

• Backup reestablish office of Calls and Database is accessible. 

Applications:- 

Voice logger is utilized to record Audio discussions. It empowers dependable chronicle and recovery of requires any future Verification or Dispute Resolution. 

It tends to be utilized in Call places, BPO's, Hospitals, and Banking Sector. 

Voice Logging is in effect most broadly utilized in the regions like: 

• Phone calls, deals calls, and exchanges inside the commercial monetary centre of Asset and Securities Exchanges. 

• Service calls, verbal wire moves directions, individual and business banking calls, and monetary exchanges with Banks and Credit Unions. 

• Customer Service calls, deals calls, uphold discussions, for Insurance and Investment Companies. 

• Public and Private calls for administrations and noble cause. 

• Emergency Communications of common administrations, for example, Police, Fire, and Rescue Groups. 

• Medical and care-related calls for emergency clinics, centres, and specialists. 

• Legal and monetary correspondence for lawyers and bookkeepers (counting time spent on the telephone for charging purposes)